Which skills are considered essential for supervisors to effectively manage their teams?

Prepare for the Certified Hospitality Supervisor Exam. Use flashcards, multiple choice questions, hints, and explanations to get ready for your test!

People skills are essential for supervisors to effectively manage their teams because these skills facilitate communication, foster collaboration, and build a positive work environment. Supervisors need to understand and respond to the needs and emotions of their team members. This involves active listening, empathy, conflict resolution, and motivational abilities, all of which are crucial for enhancing team cohesion and productivity.

While technical skills, financial analysis skills, and marketing skills can be valuable in specific contexts, they do not encompass the broader interpersonal interactions critical to team dynamics. Supervisors with strong people skills can create trust and rapport, enabling their team members to feel valued and engaged in their work, ultimately leading to better performance and job satisfaction.

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