Which skill is necessary to effectively influence others in a workplace?

Prepare for the Certified Hospitality Supervisor Exam. Use flashcards, multiple choice questions, hints, and explanations to get ready for your test!

Personal influencing skills are essential for effectively influencing others in the workplace because these skills encompass the ability to communicate persuasively, build rapport, understand others' perspectives, and motivate colleagues. Such skills foster collaboration and inspire trust, making it more likely that team members will be receptive to suggestions and guidance.

In a hospitality environment, where teamwork and customer service are crucial, the ability to connect with others and lead through influence is far more effective than simply commanding or dictating tasks. While having authority is important, leaders who rely solely on their position may struggle to gain genuine commitment and support from their teams. Similarly, while offering generous pay can improve job satisfaction, it does not directly translate into the ability to influence behaviors or foster a positive working environment. Personal influencing skills create a culture of cooperation and engagement, leading to higher morale and productivity.

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