Which is NOT one of the steps in good listening technique?

Good listening technique is essential in hospitality and involves several critical steps to ensure effective communication. One key component of good listening is paying attention, which means being fully present and focused on the speaker. This helps the listener absorb information and engage in the conversation.

Attaching meaning is another important step, as it involves interpreting what the speaker is conveying and understanding the context of their message. This enhances comprehension and allows for a thoughtful response. Responding and remembering are vital for demonstrating engagement in the conversation. When listeners provide feedback or summarize what has been discussed, it confirms that they are actively absorbing the information and valuing the speaker's input.

Making assumptions, however, is not a part of good listening techniques, as it can lead to miscommunication and misunderstandings. Assumptions can cause the listener to jump to conclusions without fully understanding the speaker's intent or message. Thus, omitting this step is crucial for effective listening in any communication setting.