What should be included in the evaluation during a performance review?

Prepare for the Certified Hospitality Supervisor Exam. Use flashcards, multiple choice questions, hints, and explanations to get ready for your test!

In a performance review, including measurable goals and an action plan is essential because it provides a clear framework for evaluating an employee's performance. This approach allows both the supervisor and the employee to understand the specific expectations set for the role, track progress over time, and identify areas for improvement. By establishing measurable goals, it connects performance to tangible outcomes, making it easier to assess accomplishments and areas needing development.

Furthermore, having an action plan enables the employee to see the steps necessary to achieve these goals, fostering professional growth and enhancing motivation. It transforms a performance review from a judgmental assessment into a constructive conversation aimed at professional development, which is critical for both employee satisfaction and organizational success.

Other considerations, such as personal opinions, enjoyment of company, or predictions about layoffs, may not be relevant or helpful in assessing performance; they can detract from the formal and objective nature of a performance review.

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