What is the first step in the four-step training method?

Prepare for the Certified Hospitality Supervisor Exam. Use flashcards, multiple choice questions, hints, and explanations to get ready for your test!

The first step in the four-step training method is to prepare. This stage is crucial as it lays the foundation for effective training. During the preparation phase, a trainer gathers necessary materials, identifies clear objectives, and understands the specific needs of the trainees. This includes setting the context for the training, defining what skills or knowledge the trainees will acquire, and ensuring that the environment is conducive to learning.

By investing time in preparation, trainers can create a structured learning experience that increases the likelihood of successful skill acquisition and retention. This step also involves anticipating potential challenges and preparing solutions, which helps streamline the training process and engages participants from the outset.

The subsequent steps—conducting the training, coaching trial performance, and follow-through—build on the foundation created during the preparation phase. Each of these is important in providing continuous support and reinforcement, but without thorough preparation, the training may not effectively meet the objectives or engage the trainees.

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