What is one main activity in the monitoring function?

The monitoring function in hospitality management focuses on assessing and ensuring that operations are running effectively and in alignment with established standards. Comparing current performance to standards is a key activity within this function because it involves analyzing actual outcomes against predefined benchmarks or goals. This allows supervisors to identify areas of success as well as those needing improvement, thereby enabling informed decision-making and strategic adjustments.

By closely examining performance metrics, supervisors can ensure that service quality, operational efficiency, and guest satisfaction levels meet the organization's expectations. This continuous evaluation process is essential for maintaining high service standards and achieving overall business objectives. In contrast, other activities, such as reviewing company policies or gathering feedback, while important, are not central to the core monitoring activities focused on performance assessment. Setting new objectives is an important part of the planning process, rather than monitoring. Thus, the action of comparing current performance to standards stands out as the primary activity in the monitoring function.