What is a sign of assertiveness in a leader?

Prepare for the Certified Hospitality Supervisor Exam. Use flashcards, multiple choice questions, hints, and explanations to get ready for your test!

A sign of assertiveness in a leader is their ability to handle criticism effectively. Assertive leaders maintain a balanced demeanor when faced with feedback; they listen, reflect on the criticisms, and use the information constructively to improve themselves and their team. This characteristic demonstrates confidence and self-awareness, showing that they value growth and learning rather than reacting defensively or emotionally.

In contrast, avoiding goal-setting points to a lack of direction and decisiveness, which is contrary to assertiveness. Struggling to express wants indicates difficulty in communication and self-advocacy, traits that are typically associated with passivity rather than assertiveness. Frequently shifting blame reflects a lack of accountability and responsibility, which often stems from insecurity rather than the confidence required for assertive leadership.

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